Royal Park Hotel

Making a Secure Entry into IoT Guest Services

Los dispositivos inteligentes, a menudo llamados Internet de las cosas (IoT), ofrecen al sector de la hotelería la oportunidad de proporcionar a los huéspedes una experiencia mucho más enriquecedora. Cuando el Royal Park Hotel abrió sus puertas en el 2004 en Rochester, Míchigan, lucía como un punto de referencia histórico. El hotel de lujo se diseñó siguiendo la tradición de una elegante mansión inglesa. Su elegancia del viejo continente da la sensación de viajar al pasado. Sin embargo, el uso de la tecnología del hotel tiene en cuenta todas las comodidades modernas.

“Technology moves at an incredibly fast pace. The hotel management encourages us to stay on top of advances that will improve the guest experience,” says Scott Rhodes, Director of Engineering, Royal Park Hotel. Which is why Rhodes and his team are staying close to the evolution of IoT solutions for the hospitality industry. “There’s so much happening with IoT technology. But with any emerging technology, it’s important to think about a long-term strategy. Otherwise, you can end up with a fragmented approach that becomes costly and hard to manage or limits your options in the future. We wanted a more cohesive approach to IoT.”

When ASSA ABLOY Global Solutions personnel suggested migrating to their online connected door lock system, Rhodes knew it was something he wanted for the hotel. ASSA ABLOY Global Solutions has been providing all of the hotel’s door locks since the hotel opened.